Order Processing
Orders will be processed as soon as possible within 1-2 business days.
Yes, if you contact us right away to cancel your order before the order has shipped, we will cancel your order for a full refund.
If you happen to mistakenly place your order twice; please contact us immediately before we ship to cancel the extra order for a full refund.
Shipping Information
You will choose from several shipping options at checkout by either USPS or UPS.
Yes, we provide additional insurance at our expense on orders of $500 or more directly through the shipping carrier.
Tracking Numbers
Yes, all orders will receive notification when orders have shipped including Tracking Numbers.
In the rare case that a package is completely lost, we will assist by filing a claim for the package through the carrier it was shipped by. The carrier provides basic insurance up to $100. For orders over $500, we provide and pay for the additional insurance to cover replacing the merchandise in your shipment. Please reach out to us if you have any questions or concerns.